Returns & Refunds Policy

  1. Information relating to products is supplied to allow you to make an informed purchase decision. Care instructions are included but the company accepts no responsibility for any errors or omissions in such instructions.
  2. The company has taken reasonable steps to ensure that colours displayed are as accurate as possible in relation to the colours of the products shown on the website. This notwithstanding, the colours you see will depend on your monitor and the company does not guarantee that the colour display you see on your monitor will necessarily be an accurate match to that of the product which it relates.
  3. We do hope you love our products as much as we do, but should you wish to return your product, you may do so within 14 days of delivery by contacting us at info@noonoopie.co.za. You are responsible to send the product back to us via a shipping means of your choice provided it has a tracking service. Alternatively, we can send our courier service to collect from you and will deduct the collection fee from the refund. Once we receive the product, we will refund you provided the product is in its original, “as new” condition.
  4. If you receive a faulty or damaged product, we will replace it for you as soon as possible at no extra cost to you.
  5. The company is not obligated to refund for products which have been gifted to you and not purchased by yourself.

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