Returns & Refunds Policy

  1. Information relating to products is supplied to allow you to make an informed purchase decision. Care instructions are included but the company accepts no responsibility for any errors or omissions in such instructions.
  2. The company has taken reasonable steps to ensure that colours displayed are as accurate as possible in relation to the colours of the products shown on the website. This notwithstanding, the colours you see will depend on your monitor and the company does not guarantee that the colour display you see on your monitor will necessarily be an accurate match to that of the product which it relates.
  3. We do hope you love our products as much as we do, but should you wish to return your product, you may contact us at info@noonoopie.co.za. We will send our courier service to collect from you and will deduct the collection fee from the refund. Alternatively, we will offer you an online voucher for a discounted collection fee.  Once we receive the product, we will process your refund provided the product is in its original, “as new” condition.
  4. If you receive a faulty or damaged product, we will replace it for you as soon as possible at no extra cost to you.
  5. The company is not obligated to refund for products which have been gifted to you and not purchased by yourself.

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